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Disclaimer of Liability

RESPONSIBLE USE
Use products as directed
PRODUCT GUIDANCE
Review instructions and compatibility
PRODUCT SUPPORT
Help before and after purchase
CONSUMER RIGHTS
Legal rights remain protected
IMPORTANT PRODUCT INFORMATION

Disclaimer of Liability

This page provides important information about responsible product use, website content and the limitations that may apply when using Sexlovey products and services.

This Disclaimer should be read together with our Terms and Conditions and other store policies.

Last updated: September 9, 2026

1. General Information

Sexlovey aims to provide clear and accurate information about the products offered through sexlovey.com. Product descriptions, specifications, images, instructions and other website content are provided to help customers understand and use products appropriately.

Nothing on this website should be interpreted as eliminating the need for customers to review the instructions, warnings, specifications and compatibility information supplied with or displayed for a particular product.

2. Responsible Product Use

Sexlovey products should be used responsibly, only for their intended purpose and in accordance with the instructions, specifications and operating recommendations applicable to the product.

Before using a machine, attachment, adapter or accessory, customers should inspect the product and confirm that it appears to be in suitable condition for use.

Do not continue using a product if it appears damaged, unusually worn, unstable, electrically unsafe or otherwise unsuitable for normal operation.

If you believe a product may be defective, stop using it and contact Sexlovey Support for assistance.

3. Personal Responsibility and Suitability

Customers are responsible for determining whether a product is appropriate for their personal circumstances and intended use.

Use should always be voluntary, consensual and appropriate for all adults involved.

Stop using a product if its use causes pain, injury, numbness, unusual discomfort or another unexpected physical reaction.

If you have a medical condition, injury, reduced sensation, implanted medical device or other health concern that may affect safe product use, consider seeking advice from a qualified healthcare professional before use.

4. Not Medical Advice

Information provided on sexlovey.com is intended for general product and shopping information only and is not medical advice, diagnosis or treatment.

Unless expressly identified otherwise, products sold by Sexlovey are not presented as medical devices and are not intended to diagnose, treat, cure or prevent any disease or medical condition.

Questions concerning personal health or medical suitability should be discussed with an appropriately qualified healthcare professional.

5. Product Specifications and Variations

We make reasonable efforts to present product specifications, dimensions, images and descriptions accurately.

Minor differences in appearance, finish, packaging, measurements or manufacturing details may occur as a result of production tolerances or product revisions.

Customers should rely on the specifications and compatibility information provided for the particular product or model being purchased rather than assuming that all Sexlovey machines or accessories use identical components.

6. Attachments, Adapters and Compatibility

Machine and attachment systems are not universally interchangeable. Customers should confirm the required connection type before purchasing or connecting an attachment, adapter or accessory.

Our Essential Series, commonly described as Basic Sex Machines, uses the 3 XLR attachment system. Sexlovey Premium machines use the Quick Air attachment system.

Cross-compatibility may require the correct adapter. Do not force an incompatible component into a machine or attachment connection.

Sexlovey cannot guarantee the performance, fit or safety of unauthorized, modified or incompatible third-party components used with our products.

7. Modification and Misuse

Customers should not make unauthorized electrical, structural or mechanical modifications that could affect the safe operation of a product.

Damage resulting from misuse, unauthorized modification, improper handling, incompatible accessories or operation outside the product's intended conditions may not qualify as a product defect or warranty issue.

Warranty rights and mandatory consumer rights remain subject to applicable law and the circumstances of the individual claim.

8. Website Information and Availability

We aim to keep sexlovey.com accurate and available, but website information may occasionally contain typographical errors, technical errors or outdated information.

The website may also be temporarily unavailable because of maintenance, technical issues, third-party service interruptions or circumstances outside our reasonable control.

Where we identify a material error affecting an order, we will address the matter in accordance with our Terms and Conditions and applicable consumer law.

9. Third-Party Services and Websites

Sexlovey may use or link to independent third-party services, including payment providers, shipping carriers, tracking services and other technology providers.

Third-party services may operate under their own terms, privacy policies and technical systems. Sexlovey cannot control every aspect of services operated independently by third parties.

A link to an external website does not necessarily constitute an endorsement of all information, products or services available on that website.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Sexlovey is not responsible for indirect, incidental or consequential losses arising from misuse of a product, unauthorized modification, incompatible accessories, failure to follow product instructions or circumstances outside our reasonable control.

Nothing in this Disclaimer excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

Nothing in this Disclaimer is intended to remove or reduce any mandatory consumer rights that apply to your purchase.

11. Warranty, Returns and Product Issues

Sexlovey sex machines are covered by a 2-year warranty. Warranty support is separate from the 30-day return window.

If a product arrives damaged, defective or incorrect, contact us so that we can review the issue and provide an appropriate solution.

Complete information is available in our Returns and Refunds Policy.

12. Adults Only

Sexlovey products and services are intended for adults aged 18 or older.

By purchasing or using our products, you confirm that you meet the applicable legal age requirements in your location.

13. Relationship With Other Policies

This Disclaimer should be read together with our Terms and Conditions, Returns and Refunds Policy, Shipping and Delivery, Secure Payments and Privacy Policy.

If a specific policy provides more detailed terms relating to an order, payment, delivery, return, warranty or privacy matter, that specific policy should be read together with this Disclaimer and our Terms and Conditions.

14. Changes to This Disclaimer

We may update this Disclaimer from time to time to reflect changes in our products, website, business practices or applicable requirements.

The current version will be published on this page with an updated revision date where appropriate.

Questions or Product Concerns?

If you have a question about product use, compatibility or a possible product issue, please contact:

Sexlovey

support@sexlovey.com

Support Hours:
Mon–Fri · 9:00 AM–5:00 PM ET